for hospitality staff
Professional eLearning
Work Aware
Professional
Food Service
Professional
Bar Service
Professional
Wine Service
Disability Aware
Allergy Aware
Giving Great
Customer service
Professional
Housekeeping
Endorsed by the Institute of Hospitality
“The panel commends this development
as timely and useful and recognises the contribution
to continuing professional development the
programmes can afford to individuals seeking further
knowledge and understanding across a range of operational areas”
Direction Training has significant experience in the development and delivery of a wide range of training programmes from Level 2 to Level 6.
These include customer service, training and developing staff, development of workbook materials in support of apprentice skills, training and team development and a wide range of accreditation activities. Direction Training also has significant experience of working with professional and awarding bodies, intergovernmental bodies including European funding agencies as well as universities.
INSTITUTE OF HOSPITALITY
The Centre for Competitive Excellence
Partnered with & recommended by
What our customers say
Direction Training has produced an attractive & functional focused hospitality learning management system that is rapidly advancing.

The modules are informative, interesting and tailored to address all the course topic objectives.

Learners knowledge & understanding is assessed throughout the modules with activities that mirror real world situations. These are then followed with feedback that shows the impact of the decisions and choices they have made giving learners excellent insight in the skills and tools required to deliver the required standards of service within all aspects of hospitality.

I have been extremely impressed and so would highly recommend Direction Training”.
JOSIE HOPPS
Ufford Park. Woodbridge. Hotel Golf Spa
What our customers say
“We have been training our staff with the assistance of Direction Associates throughout 2017. Their bespoke training package has assisted us with full induction and many individual training modules.

This has freed up our time massively and by offering the right training we are keeping our hotel and business compliant. Many hours are saved and training can be carried out in the hotel which again saves time and money.

Their on-going developments and improvements are excellent. And very importantly, the customer service is as good as it gets.”
JONATHAN KAYE
Cedar Manor Hotel. Windermere
What our customers say
“Congratulations on putting it all together. I do believe this is a great professional and motivational resource for newly recruited room attendants/housekeepers.

A Head or Executive housekeeper using this to support their own training delivery, would set a professional benchmark from which they can discuss with their new member of staff what they have learnt, how their learning fits with specific working practices and what ideas they may have that could be put into practice”
MARY HALL
Hallmark Training. Ireland
What our customers say
As someone newer to the training environment I am looking to bring our hotel training programmes to a new level where learning is more than being told and is interactive, interesting and fun.

These modules engage and offer variety to ensure all our staff improve their knowledge and develop their skills. It adds confidence that they have been written by such an experienced team.
SARAH SLADE
Hollybourne Developments

Hospitality Training Academy

Institute of Hospitality

All our courses are endorsed by the Institute of Hospitality. The are focused on practical skills to give you the learner real life situations to enhance your learning experience.

The CPD

After assessing our courses The CPD recognised the value to a Hospitality Industry Professional. Each programme has CPD points associated with it

Centre for Competitiveness

We are the recommended supplier of eLearning to the Hospitality Industry by the Automobile Association and work hand in hand with The Centre for Competitive Excellence in North and Southern Ireland.

Hospitality Training Programmes & Modules

When you need professional development or to add a new skill, let the team at the Hospitality eLearning Training Academy help you.

Our wide range of informative, visually creative hospitality courses developed by hospitality industry professionals are available
to you to train 24 hrs a day.

NEW MEMBERSHIP PACKAGE

All the hospitality training academy modules contained in our programmes are endorsed by the Institute of Hospitality and are available for purchase separately from our shop or by subscribing to our new membership package

FULL PROGRAMMES

Popular hospitality training academy courses include: Professional Housekeeping, Professional Food Service, Induction for Hotel Staff, Wine and Champagne Service, Giving Great Customer Service, Licensing Awareness for Operational Staff and a choice of 3 Allergy modules.