- About Wine & Champagne
- Handling Glassware
- Taking Wine Orders
- Using Positive Selling Skills To Promote Wine and Champagne
- Wine and Champagne Service Skills
What is the difference between a sauvignon blanc and chardonnay? ….. How do I open champagne?…. How can I recommend a wine to a customer?
No need to be a sommelier and indeed many restaurants do not require that level of knowledge. However, whatever type of restaurant you work in, a base knowledge of wine and champagne and professional service standards will increase your confidence and professionalism and the customer experience. You can use all the modules within this programme or select just one that fits your needs.
If you require Group Management make sure you select the Group Registration tick box next to the Add to basket button. Select the amount of licenses you require, you can add your learners from your Group Registration panel.
All operational F&B staff in hotels, restaurants and bars to develop their knowledge of Wine and Champagne service. Modules can be used as a complete programme or individually for specific training needs or refreshers. Individuals may like to develop their own knowledge and confidence or use the module certificates at interviews. The programme will contribute to the guided learning hours for those staff completing a hospitality apprenticeship.